The organisation is headquartered in Berlin, with local offices in Kosovo, Bosnia and Herzegovina and Albania. The team comprises the managing director, integrative mediators, program managers and coordinators, and financial staff.
Christoph Lüttmann studied political science and public law in Berlin and Bologna and holds a university degree from Freie Universität Berlin, where he focused on conflict prevention and post-conflict peacebuilding. Mr. Lüttmann previously worked for a Swiss NGO for refugees in Lausanne, the United Nations Secretariat in New York, the “Research Center 700 – Governance in Limited Statehood”, and the Center for International Peace Operations (ZIF) in Berlin. He is a mediator and joined CSSP in 2009. Until 2015, he led the Kosovo program and External Relations at CSSP. He was also involved in mediation processes in Ukraine, Nepal, Serbia, Bosnia and Herzegovina, and Macedonia and short-term interventions in other countries. Since 2015, Mr. Lüttmann is the managing director at CSSP and the integrative mediator for the Balkans.
With a background in international law and conflict mediation, Simone Ceresa has lived and worked for over ten years in Côte d’Ivoire, Senegal, Belgium, El Salvador, Albania, and the U.S. and has gathered experience in Georgia, Cameroon, Egypt, and Finland, facilitating dialog in complex situations, strengthening human rights, and providing competent, balanced, and practical advice to the UN, the European External Action Service, and various international NGOs. He joined CSSP in 2018 as head of the Albania office and integrative mediator and he is now the program manager for Albania and Kosovo.
Through his previous work as country coordinator of Weltfriedensdienst (WFD) in Myanmar in the framework of civil peace service, as mainly self-employed systemic coach, mediator and start-up consultant, and as executive chairman of a German cultural NGO, Elmar has a wealth of experience in various fields of consultancy, leadership, and peace building. After his studies in philosophy, theology, psychology, and drama, he completed additional training courses in cross-cultural mediation, peace and conflict consultancy, systemic coaching, and management consultancy as well as systemic structural constellations. He prefers to act as a kind of catalyst, generating the impetus that enables other people to fully realize their potential.
With a background in conflict resolution and project management, Floriane Prévert has worked for over ten years in contexts prone to violence on different continents. She developed a solid expertise in mediation, peacebuilding approaches, and negotiation with civil, state, and armed actors. Previously, she worked for the International Committee of the Red Cross, the United Nations, and Interpeace, among other organizations. Floriane joined CSSP’s team in May 2022 to work on strengthening the mediation system in Albania.
Bekim Ismaili obtained a university degree from the University of Prishtinë/Pristina in Management and Informatics in summer 2009. He holds a diploma from IBM University in the subjects WIFI, Vienna: know-how, project management, business process optimization, and conflict management, and graduated from the College of Machinery in Mitrovicë/Mitrovica in 1988. Mr. Ismaili worked with the United Nations Mission in Kosovo (UNMIK) and was head of the translation department for the Office of the Auditor General of Kosovo. He lives with his family in Mitrovicë/Mitrovica and is fluent in Albanian, English, and Serbian. Mr. Ismaili is a certified and licensed mediator, international child abduction and family law mediator (MIKK), community mediator and community-corporate mediator. He is the head of the CSSP Pristina office and was the first director of the Mediation Center in Mitrovica founded by CSSP in 2013.
Emir Krehić holds a diploma in mechanical engineering. Mr. Krehić has 15 years of experience in coordinating emergency and post-conflict development projects in the Western Balkan region, Romania, Bulgaria, and India. He is a certified IFRC international relief/field delegate. Mr. Krehić has been a member of the Regional Disaster Response Team and the European Network for Psychosocial Support since 2005. Mr. Krehić joined CSSP in September 2010 as a CSSP coordinator in Bosnia and Herzegovina.
Jasna Božović is the Head of the CSSP Mitrovica North office. Before joining CSSP, she worked at the U.S. Embassy in Kosovo as a minority media specialist for ten years. Prior to that, she acted as a minority media and democratization specialist at the OSCE Mission in Kosovo for two terms. Previously, she also worked with the EU Mission in Kosovo as a language and administrative assistant and, before the Kosovo conflict, with the OSCE-led Kosovo Verification Mission (1998–1999), before which she was employed as a radio and TV anchorwoman. Jasna is an English language and literature graduate and was born and raised in Mitrovica/Mitrovicë.
Kristina Ćorić joined the CSSP team in Bosnia and Herzegovina in March 2018 as the coordinator for Mostar. Since the end of the (92–95) war in Mostar, she has been an activist for several local NGOs and civic initiatives. She has five years of experience working for international political organizations: the OHR in Mostar, where she worked in the fields of media development and public relations and the OSCE Political Resource Center for West Herzegovina in Ljubuski, where she supported the development of civil society. In the ten years prior to joining CSSP, she worked at a local, grassroots, independent youth and cultural center on project development and management, event organization, intercultural cooperation, and youth exchange projects. She has completed training courses in event and cultural management, European cultural networks, and intercultural and peace mediation. She believes in a bottom-up approach and the active participation of citizenry towards the revitalization of civilizational values and norms that have been partly suppressed or eradicated in the post-war society of Bosnia and Herzegovina.
Vjola Goda is part of the CSSP Albania team. She holds a BA and a Master’s degree in law from the University of Padua, and has many years of experience as a lawyer specialized in international private law. Following her passion for conflict resolution and her interest in negotiation, she became a mediator in 2013, and actively contributed to the mediation system as a member of the Albanian National Chamber of Mediators.
She joined CSSP in May 2020 in the role of administrator of the Tirana Mediation Center and is now in charge of coordinating CSSP efforts that support mediation in the country.
Merjem Nurikić Haljeta
Merjem Nurikić Haljeta joined the CSSP team in June 2021 as a project coordinator for the Regional Mediation Project in Bosnia and Herzegovina. She holds a Master’s degree in law from the University of Sarajevo. During her two years at the municipal court, Merjem gained experience in various legal fields such as civil, criminal, and commercial law. Subsequently, she began working as a lawyer in a local non-governmental organization in the field of human rights, focusing especially on gender equality, non-discrimination, and prevention of human trafficking, domestic violence, and gender-based violence.
Erik Mërtiri joined CSSP in April 2019, initially as the finance manager of the project in Albania. He holds a Bachelor’s degree in business administration and a Master’s degree in marketing from the University of Tirana, Faculty of Economics. Before joining CSSP, he worked for three years as an accounting assistant in a construction company and for four years as a tax and accounting associate in a professional service company for both national and international clients. His work experience includes bookkeeping, financial reporting, tax accounting, and financial statements, and he has knowledge of both local National Accounting Standards (NAS) and International Financial Reporting Standards (IFRS).
Arjola Kaçeri has over eight years of legal experience in both the public and private sectors. She holds a BA and a Master’s degree in law from the University of Tirana. She is a certified lawyer and a licensed mediator. She joined CSSP in March 2022 as Project Assistant and Coordinator of the Tirana Mediation Office. Her keen interest in alternative dispute resolution and mediation in particular contributes a strong added value to the project team.
Adajan Fani holds a Bachelor of Commerce in Marketing Management from the University of Guelph in Canada. Prior to joining CSSP in March 2022, he was employed within the banking industry in Canada for about eight years. In 2019, he returned to his home country – Albania – and was employed for two years within the banking system in the risk department. His work experience includes budgeting, bookkeeping, and financial analysis. He is now supporting CSSP’s project in Albania as Finance Officer.
Doruntina Murati Gashi has been a finance assistant at CSSP since 2017 and is responsible for accounting and financial management at the CSSP Prishtina office. She holds a Bachelor’s degree in banking, finance, and accounting from the University of Prishtina, Faculty of Economics.